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Booking a Hotel Room

A guest books a double room for the weekend and confirms the price and arrival day.

Buying Museum Tickets

A visitor buys combined tickets for the museum and checks the Friday closing time.

Unit 22 lessons

Enquiring About an English Course

A caller asks about IELTS preparation courses and chooses the evening group.

Booking a Restaurant Table

A customer books a table for six people and changes the time to eight o'clock.

Unit 32 lessons

Joining a Gym

A new customer compares monthly and annual gym membership plans before deciding.

Hiring a Car

A customer hires a compact car for a week and adds full insurance protection.

Unit 42 lessons

Reporting a Lost Bag

A passenger reports a lost backpack on the bus and describes its contents.

Booking a Repair Service

A householder arranges an engineer visit for a broken washing machine and changes the day.

Unit 52 lessons

Arranging Travel Insurance

A traveller arranges single-trip insurance for Canada and declares a medical condition.

Joining the Library

A new resident registers for library membership and asks about borrowing rules and study rooms.

Unit 62 lessons

Renting a Flat

A caller phones a landlord to ask about the rent and arranges a viewing of a flat near the city centre.

Opening a Bank Account

A new customer opens a current account at a bank and confirms her personal details with the clerk.

Unit 72 lessons

Registering with a Doctor

A newcomer registers at a health centre and books a check up appointment with the receptionist.

Asking about Buses

A traveller asks at an information point which bus to take to the railway station and how to pay.

Unit 82 lessons

Hiring a Community Hall

A resident phones the community centre to hire the main hall for a birthday party on a Saturday evening.

Intensive Driving Course

A learner driver calls a driving school to compare courses and books a place on an intensive course.

Unit 92 lessons

Internet Service Problem

A customer reports a faulty broadband connection and arranges a replacement router with the help desk.

Joining a Sports Club

A visitor asks about membership options and swimming classes at a local sports club before signing up.

Unit 102 lessons

Booking a City Tour

A tourist asks about weekend city tours and books places on a walking tour for a family group.

Sending a Parcel Abroad

A customer compares delivery services and insurance options while posting a birthday parcel to Australia.

Unit 112 lessons

Asking the Lecturer About the Essay

A student visits a lecturer to clarify the sources, deadline, and style required for a history essay.

Choosing a Research Topic

Two classmates discuss narrowing down a topic for their research methods project.

Unit 122 lessons

Dividing Up the Group Work

Two students split the tasks for a sociology presentation and arrange a rehearsal.

Preparing for the Field Trip

Two students confirm the destination, departure time, and equipment for a geography field trip.

Unit 132 lessons

Planning the Group Presentation

Two students plan the opening, slides, and rehearsal schedule for their marketing presentation.

Discussing the Survey Results

Two students interpret the findings of their campus survey and discuss the limitations of their sample.

Unit 142 lessons

Feedback on the Draft Report

A tutor gives a student detailed feedback on the weak points of a draft report.

Choosing an Experiment Method

Two students weigh up a lab test against natural observation for their psychology experiment.

Unit 152 lessons

Requesting a Deadline Extension

A student asks a professor for a dissertation extension after problems with data collection.

Discussing the Internship Results

Two students reflect on how an engineering placement changed one of their career plans.

Unit 162 lessons

Joining a Study Group

A student asks to join a maths study group and checks the meeting day, cost, and contact details.

Borrowing Lab Equipment

A student borrows a digital camera for a field trip and confirms the loan dates, deposit, and return time.

Unit 172 lessons

Choosing Elective Modules

Two students compare elective modules, check the credits and lecturer, and fix the registration deadline.

Planning a Campus Event

Two committee members finalise the budget, venue date, catering, and contact email for a welcome evening.

Unit 182 lessons

Booking a Language Test

A caller books an academic English test, spells a difficult surname, and queries the new fee.

Thesis Supervision Meeting

A postgraduate discusses chapter structure, sources, and a corrected deadline with the thesis supervisor.

Unit 192 lessons

Debating Survey Design

Two researchers revise a questionnaire, adjust the pilot size and prize, and set the launch date.

Applying for a Conference Travel Grant

A PhD student applies for a travel grant and clarifies the covered costs, early fee, and grant cap.

Unit 202 lessons

Analysing Interview Data

Two classmates compare coded themes from their interviews and negotiate how to present the findings.

Rethinking a Journal Submission Strategy

Two researchers respond to a journal rejection and plan revisions, timelines, and submission options.