1Good morning, could you tell me what city tours you have available this weekend?
2Certainly, we run a walking tour of the old town and a bus tour of the whole city.
3The walking tour sounds nicer. How long does it take, and where does it start from?
4It takes about two hours and starts outside the cathedral, at ten and again at two.
5And how much is it per person? We are two adults and one child of eleven.
6Adults pay twelve pounds each, and children under twelve come for half price, so thirty altogether.
7Sorry, did you say thirty pounds altogether, or thirty pounds for each adult?
8Thirty pounds in total for your group, and that includes a map and a drink.
9Lovely. Do we need to book in advance, or can we simply turn up on the day?
10Booking is better, because groups are limited to fifteen people at the weekend.
11Please book us for Saturday at ten, under the name Palmer, P A L M E R.
12Done, Mr Palmer. You will receive a confirmation by email within a few minutes.