Quiz · Returning a Faulty Kettle

Question 1What does the speaker mainly describe in this passage?

Buying a new kettle from an online shop How to use an electric kettle safely Returning a broken kettle to a shop Comparing kettle prices on the high street

Question 2What was wrong with the kettle the speaker bought?

The light came on but the water stayed cold It was more expensive than the online one It had no light and made loud noises The water boiled too quickly and spilled

Question 3Why did the speaker choose the money back instead of a new kettle?

The shop had no kettles left in stock The receipt was kept in the wallet The speaker wanted to see the manager The speaker had found a cheaper one online