Quiz · Turning Around a Failing Branch

Question 1What is the main idea of the story about Hana and the failing branch?

Hana fires lazy workers to save the branch Head office closes a branch after six bad months Hana rebuilds the branch through trust and clear goals A top salesperson returns to lead the branch team

Question 2What did Hana discover was really hurting the branch's results?

Lazy workers who refused to sell High prices that drove customers away Broken computers in the sales office Unclear goals rather than lazy workers

Question 3How long did it take for the branch to return to profit under Hana?

Within four months Within one month Within six months Within a whole year