Quiz · Emails That Get Replies

Question 1What is the main idea of this talk?

How to use a new email program How to answer customer phone calls How to write emails that get replies How to organise team meetings well

Question 2What does the speaker do when a topic is difficult?

He picks up the phone instead He sends two longer emails He asks his mentor to write it He waits until the next morning

Question 3Why do people reply faster to the speaker's emails now?

Because he writes to them very early Because he knows all of them well Because his company is very famous Because his emails are polite and easy to read