Quiz · When Updates Go Wrong

Question 1What is the main topic of this listening?

How Elena installed a new accounting program How Elena dealt with a computer crash caused by an update Why companies should never update their computers How the help desk designed a new report system

Question 2Why was nothing important lost during the crash?

Elena had printed all her files that morning The technician recovered all the deleted files Her documents were stored on the shared drive The update had made backup copies of them

Question 3What did the team decide to do after this incident?

Test updates on one computer first Stop all software updates for a year Replace every computer in the office Hire a new technician for the updates