Quiz · Placing a Telephone Order for Furniture

Question 1What is the caller doing in this telephone conversation?

Returning a damaged dining table to the shop Asking for a job in the delivery department Placing an order for some furniture Booking a van to move to a new flat

Question 2How much is the total cost of the order?

Eight hundred and fifty three pounds exactly Four hundred and ninety nine pounds exactly Six hundred and fifty pounds exactly Five hundred and ninety pounds exactly

Question 3What will the driver do before the delivery?

Collect the payment in cash at the door Assemble the table free of charge Send a text message with the reference number Telephone the customer forty eight hours in advance