Quiz · The Company's Annual Figures

Question 1What is Mrs Kowalczyk mainly presenting to the board?

A plan to close the Manchester branch The company's annual financial results A new flexible working scheme for staff A marketing campaign for online orders

Question 2How did customer complaints change compared with last year?

They rose from one hundred and twelve to three hundred and forty They fell from three hundred and forty to two hundred and twenty They fell from four hundred and twelve to one hundred and thirty They fell from three hundred and forty to one hundred and twelve

Question 3What can we infer about the company's online business?

It has grown strongly compared with two years ago It has fallen to forty percent of total sales It caused energy prices to double in winter It is losing money in Ireland