1After landing, Mark waits at the baggage carousel.
2The belt turns and turns, but his suitcase never appears.
3Other passengers leave one by one with their bags.
4Soon Mark is the only person standing there.
5He goes to the lost luggage desk to report it.
6The agent asks for his boarding pass and bag tag.
7Mark describes his suitcase as large, red, and soft.
8The agent types the details into the computer system.
9The tracking system shows the bag is still in another city.
10It was not loaded onto the connecting flight.
11The agent promises to deliver it to their hotel tomorrow.
12Mark fills in a form with the hotel's address.
13He receives a reference number and a phone number.
14Luckily, his backpack has a change of clothes.
15Anna buys him a toothbrush at the airport shop.
16The next morning, Mark calls the airline for news.
17They say the suitcase arrived on the first flight.
18In the afternoon, a driver brings it to the hotel.
19Everything inside is safe, even the fragile souvenirs.
20Mark decides to pack essentials in his hand luggage next time.